Course Content
Apologies and Implied Promises
Hospitality English for Hotels S1 #20 Apologies and Implied Promises
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Being Agreeable in Difficult Situations
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Cancelling a Reservation
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Taking a Reservation
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Dealing With Turnaways By the Guest
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Dialogue
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Vocabulary
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Introduction to Quiz
Delivering Room Service
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Departure Etiquette in the Hotel Restaurant
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Directing Guests to a Destination
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Expressing Concern for a Guest
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Group Check – in
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Guest Interaction:Dos and Don’ts
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Guest Registration
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Hotel Telephone Etiquette
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Housekeeping When Guests are Present
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Polite Refusals
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Procedures for Taking Room Service Orders
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Putting a Guest on the Wait-list
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Serving Drinks at a Lounge or Bar
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Serving Room Service
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Suggestive Selling and Upselling
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Taking A Beverage Order at a Hotel Restaurant
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Taking a Reservation
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Taking a Room Service Order
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Taking Drink Orders at Special Events
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
Turning a Guest Away When Fully Booked
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Dialogue
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Vocabulary
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Sample Sentences
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Vocabulary Phrase Usage
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Grammar
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Cultural Insight
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Introduction Quiz
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